Rebecca Becky Winter
Director - Multiple Departments & Functions @AT&T
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WORK HISTORY
Director - Multiple Departments & Functions @AT&T
Dallas, TX, US
DIRECTOR MOBILITY OPERATIONS, AT & T MOBILITY OPERATIONS (2019-Present); CHAIR, COMMUNICATIONS EVOLUTION FORUM (2019-Present)Reporting to Assistant VP Operations, leads and directs six Principal PMs responsible for delivering solutions to reduce operating expense, increase revenue, and minimize customer friction points. Chair of cross-company Communications Evolution Forum, charged with simplifying and reducing when and how to contact customers.DIRECTOR, OPERATIONSReporting to VP Digital/Retail/Care Operations, led and directed seven Principal PMs responsible for identifying, defining, developing, and delivering transformative digital solutions to reduce operating costs for supplying the customer base.DIRECTOR, TECHNOLOGY TRANSFORMATION & CHIEF OF STAFF, SUPPORTING BUSINESS SOLUTIONS CIO (20••••19)Served as an individual contributor, right-hand direct report to the CIO of Business Solutions. Led and directed initiatives to evolve an organization of 1200+ IT professionals from current methods into new working models. Defined and facilitated educational programs, driving adoption of new solution delivery methodologies. Led transformation programs for problem resolution and business processes streamlining. Created programs to improve processes, experiences, reporting and analysis. Enabled the design and development of speed and quality in products and solutions. DIRECTOR, PROGRAM MANAGEMENT, NETWORK INFRASTRUCTURE (20••••12)Led a team of 22 Project Managers to define and execute new technology programs, supporting growing wireless demand and rapid mobile data growth in the wireless organization. Managed a cross-functional team of 100+ technologists, working in 19 internal organizations, to design and build integrated technologies spanning multiple vendor technologies. Early Career as: Director, Enterprise Program Management and Senior Manager, New Product Development at Cingular Air (acquired by AT & T).
EDUCATION
Coles College of Business 2010
M.B.A.
University of Tennessee
B.A, English; Technical Writing
ABOUT REBECCA BECKY WINTER
I am a senior technology leader with expertise in strategy, digital and physical products, service and platform development, technology development, customer experience, team leadership, change management, and performance optimization. I grow revenue and profit, ensure quality, and create cultures of innovation, collaboration, excellence and service. Building responsive, respectful and collaborative relationships has been critical to corporate success, both internally and externally. In leading product development, change management, and enterprise initiatives, I engage with all stakeholders and develop solutions that take into account cross functional impact and benefits. I have ample experience in meeting short- and long-term goals and helping companies benefit from streamlining of processes, work and systems. In times of big opportunities, enormous challenges, and rapid environmental change, I help teams focus, stay energized, expand their capabilities, and deliver beyond expectations. I have extensive experience in telecommunications, networks, product development and additional experience in other industries such as revenue management, transportation, geographic information systems, and government security clearance work. In addition, I have SAFe, DevOps, and Design Thinking training as well as Digital Marketing curriculum work. Please feel free to reach out to me directly via LinkedIn mail or send me an email at r••••••••@att.net.
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