Benjamin Carter

Senior Technical Account Manager @Axonius

Denver, CO, US
EMAILS
b••••••••@axonius.com
MOBILE NUMBERS
+18•••••••44

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WORK HISTORY

Mar 2023 — Present

Senior Technical Account Manager @Axonius

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CO, US

Providing superior technical account management to ensure the success of rapidly growing customers on the Axonius Cybersecurity Asset Management Platform, the industry-leading cross-platform asset data aggregation platform.Axonius: • Delivers a credible, comprehensive asset inventory• Uncovers security gaps and areas of risk• Validates and enforces security policiesStart a free trial to learn how we can help you accomplish more! Frequent positive customer feedback including mentions of: candor, innovation, ethics, creativity, customer relationships• Praised for innovations and contributions to processes, tools, and content• Twice recognized in first quarter after hire for embodying company values

EDUCATION

2000 — 2003

Chapel Hill-Chauncy Hall School

Diploma, High School, excelling in math and sciences

2003 — 2005

Landmark College

Associate of Arts (A.A.), Business

SKILLS

TroubleshootingWireless NetworkingNetworkingComputer HardwareManagementTelecommunicationsCall CentersLeadershipCustomer ServiceHelp Desk SupportBusiness AnalysisTrainingComputer RepairMicrosoft OfficeSalesforce.comSalesBudgetsProject ManagementOs XOperating SystemsWireless BroadbandProblem SolvingNetwork DesignSoftware DocumentationCloud ComputingOperations ManagementWireless Network DesignSales ManagementGoogle AppsResearchMicrosoft ExcelTechnical SupportWritingRetailPurchasingTechnical SalesIosTechnical WritingMac Os XFinance

ABOUT BENJAMIN CARTER

For years, I’ve observed a recurring pattern in enterprise tech: brilliant customer-facing teams solve complex problems in isolation, but those hard-won insights often vanish before reaching the product roadmap. I built my career to close that loop.I operate at the intersection of Horizontal Integration and Vertical Systems Engineering:* The Horizontal (Strategy): I act as a high-fidelity liaison between Field and Product. At Axonius and Tanium, I’ve helped Fortune 500 clients quantify value, connecting disparate APIs and designing strategic roadmaps that drive retention and ROI.* The Vertical (Engineering): I anchor architectural strategy in rigorous technical execution. I retain the engineering grit to validate systems at the core, ensuring that high-level designs survive the realities of production implementation. My recent \"Principal-Level\" engineering work includes:* Distributed Orchestration: Architecting energy-aware compute clusters that dynamically scale workloads based on real-time solar telemetry and thermal heuristics.* Resilience Engineering: Designing \"Five Nines\" reliability structures, from kernel-level driver debugging to \"Split-Workflow\" hybrid architectures that bridge Windows and Linux environments.* Legacy Modernization: Refactoring polyglot application stacks (Python 2.7 to 3.x) to integrate legacy logic into modern containerized infrastructure.I don\'t just route tickets; I architect solutions. I thrive in roles that demand deep technical expertise, customer empathy, and a passion for building processes that scale.Let\'s make tomorrow better.

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