Rayna McCarthy
Business Change Consultant @IBM
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WORK HISTORY
Business Change Consultant @IBM
ABOUT RAYNA MCCARTHY
A successful change leader with 30 years experience in banking and financial services. Successfully directed a variety of strategic, global, complex and sensitive change programmes, including both the expansion into new jurisdictions to increase revenue and the exit of business to reduce risk exposure. Led small and large teams across various market segments, geographies and channels. Programme management, transformation, change planning, remediation, business management, benefit optimisation, crisis leadership, cost and risk management. Experience of working with a regulator and external stakeholders. Exceptional colleague, customer and commercial focus. A track record of strong calm leadership and quality delivery, with experience across a variety of financial products and markets, including retail, private bank, mortgage, pensions and international businesses. Good at developing relationships and building trust with the team, senior executive leaders and stakeholders.
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