Damien Raymond
Customer Specialist @Vivint
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WORK HISTORY
Customer Specialist @Vivint
Provided assistance for 20-30 customers daily over the phone while showing empathy and professionalism on every call. Able to solve many customer issues often by providing them with best options to resolve the customers issues. Maintained over an 80% retention rate while bringing in a solid amount of revenue for the company. Consistently met expectations of my team leads/supervisors. Motivated to give all customers the best experience on the phones.
EDUCATION
Utah State University
Bachelor of Science, Marketing
Utah State University - Jon M. Huntsman School of Business
Marketing
ABOUT DAMIEN RAYMOND
I recently graduated with a Bachelors degree in Marketing through the Jon M. Huntsman School of Business at Utah State University (USU). I am a determined individual who is very organized. Once I start something, I will finish it. I enjoy the outdoors and getting to know new people. Another thing I really enjoy is sports. Regardless of the sport, I will enjoy watching and/or playing it. In the future, I want to be able to use my skills and abilities to help a business I am working for build wealth. I am currently looking for an opportunities to refine and develop my skills in the marketing aspect of business. What I offer a company is someone who is very motivated with a \"go-getter\" mindset who has very good time management skills. I\'ve gained customer service experience while working in as a survey agent and also through sports as a volleyball official and basketball and volleyball time keeper. I have experience using Microsoft Word, Excel, and PowerPoint. I am a very quick learner with a \"can-do\" attitude who is seeking a marketing-related opportunity in the near future
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