Raymond Paxton
Service Architect @Littlefish Group
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WORK HISTORY
Service Architect @Littlefish Group
Nottingham, GB
As Service Architect, I partner with Business Development and Account Management sales teams and Solution Architects and other Bid personnel, to help generate net new order bookings and ultimately gain provide customers’ assurance that their needs/requirements/outcomes have been comprehensively understood, and designed accordingly.My primary objective is using my professionalism, knowledge, expertise and experience to design and gain acceptance for the (service) transformation of a designated customer’s IT Operations, seeking to discover, compose and prescribe suitable service solutions to help our Clients overcome their challenges by way of Managed and / Or Outsourced services.
EDUCATION
QA Training
ITIL Specialist: Problem Management Certificate
Datrix Training
PRINCE2 Practitioner
Purple Griffon
Foundation Certificate
Purple Griffon
ITIL Specialist: Service Desk and Incident Management Certificate
Purple Griffon
ITIL Lifecycle: CSI
New College Nottingham
HND
SKILLS
ABOUT RAYMOND PAXTON
Over 20 years experience in IT Service Management within both Private Sector…
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