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Ray Nam
Senior Adminstrative Officer @South Australian Department of Treasury and Finance (DTF)
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WORK HISTORY
Senior Adminstrative Officer @South Australian Department of Treasury and Finance (DTF)
Adelaide, AU
Managed and monitored daily tasks of administrative staff in overpayment team, ensuring team effective productivity and operational efficiency. • Provided continuous and accurate support and guidance to team members to ensure smooth overpayment recovery, fostering a collaborative and high-performance work environment. • Acted as the main point of contact for external stakeholders, handling client inquiries in a timely and accurate manner, resolving billing and overpayment disputes, and ensuring effective transparent communication. • Developed and implemented streamlined processes to improve invoicing accuracy and customer satisfaction. • Proficiently utilised Chris21 software to manage payroll data, ensuring accurate processing and compliance with financial regulations.
EDUCATION
TAFE SA
Bookkeeping Essentials , Accounting and Finance
Hong Kong Baptist University
Bachelar of Social Science, Public Relations and Advertising, School of Communication
SKILLS
ABOUT RAY NAM
A Chinese copy-based creative with over 10 years through-the-line advertising agency in Hong Kong. Not only the fruitful experience have I gained during the past decade, but most importantly the mindset of being an ad person, the flexible adaptability, the thirst of pursuing greatness, are tightly cemented with passion. I am so ready to land on a new place and as a new member for the agency down under.
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