Rashmi Singh
Associate Director of Operations @Sagility
Signup · Get unlimited contacts
WORK HISTORY
Associate Director of Operations @Sagility
US
EDUCATION
Osmania University
Bachelor of Science (B.Sc.), Physical Sciences
Osmania University
Master of Business Administration (M.B.A.), Human Resources Management and Services
Kendriya Vidyalaya
Associate of Science (A.S.), Science
ABOUT RASHMI SINGH
MBA (HRM),Six sigma Green belt and CRCS-P certified, 14+ years in Revenue Cycle Management provider and insurance side.• Single point of contact for the Specialty Pharmacy Billing client and responsible for meeting and exceeding monthly/annual service level agreements.• Documenting all clients’ process status and getting clients approval for the standard operating procedures which are strictly followed by the team.• Keep a track on billing and collections team’s performance in terms of production, quality and adherence to the client’s guidelines (KPI- Key process indicators and CPI- Critical process indicators).• Research, analyze, recommend LEAN ideas to the quality team and get approval from client and leadership to implement any process improvements.• Generate billing and collections performance reports and schedule weekly dashboard and action planning calls with the clients to discuss the progress and challenges if any faced by the team. Also propose resolutions to counter attack any forecasted issue to avoid any last minute surprises.• Hire experienced and non-experienced candidates as per the requirements in respective processes.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.