Rashmi Kiyawat
Quality Assurance Analyst @Wipro
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WORK HISTORY
Quality Assurance Analyst @Wipro
Pune, IN
EDUCATION
MEDICAPS INSTITUTE OF TECHNO MANAGEMENT, INDORE
Master of Business Administration - MBA
ABOUT RASHMI KIYAWAT
I\'m a results-driven Quality Assurance Analyst with a proven track record in driving operational excellence and enhancing customer experiences. My expertise lies in:> Rigorous Transaction Monitoring: Identifying and mitigating risks through meticulous transaction analysis.> Strategic Coaching and Feedback: Empowering team members to excel through constructive feedback and guidance.> Data-Driven Quality Calibration: Aligning quality standards and fostering collaboration through insightful calibration sessions.> Innovative Process Improvement: Optimizing workflows and reducing errors by implementing innovative strategies.> QC Tool Proficiency: Leveraging QC tools, Six Sigma, and FMEA to achieve operational efficiency and quality.> Effective Team Leadership: Inspiring and motivating teams to achieve peak performance. I excel in developing and executing Performance Improvement Plans (PIP) and identifying Training Needs (TNI) to elevate team performance. My data-driven approach to quality management, coupled with a strong focus on customer satisfaction, enables me to deliver measurable results.
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