Rasdeep Pama

Customer Service Representative @Ignite Student Union

Etobicoke, ON, CA

Assist with health & dental insurance, student bursaries, events, and general inquiries• Guide students through MyHumber, Pulse, and CRM platforms• Manage service tickets, track student requests, and maintain accurate records• Communicate deadlines, opt-in/opt-out info, and policy changes effectively• Collaborate with teams to ensure smooth operations and high-quality service• Direct students to the appropriate departments or managers for complex concerns

Turner Fenton Secondary School

High School Diploma

Humber Polytechnic

Advanced Diploma