Devika Vinayarajan
Customer Service Representative @Ignite Student Union
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WORK HISTORY
Customer Service Representative @Ignite Student Union
Toronto, CA
At IGNITE, I provide front-line support to a diverse student community, handling a high volume of inquiries across live chat, email, and in-person channels. I guide students through digital self-service tools and internal systems, helping them resolve issues independently. Beyond daily service, I’ve contributed to improving our internal knowledge bases, which reduced resolution times for recurring concerns.
EDUCATION
Sri Chaitanya Techno School, Bangalore
90%
Ryan International School, Bangalore
94.7%
Humber Polytechnic
Ontario Graduate Certificate
Manipal Institute of Technology
B.Tech
ABOUT DEVIKA VINAYARAJAN
Versatile and results-driven Data & Business Analyst with expertise in data analytics, engineering, and process optimization. A true analytical Swiss Army Knife - adaptable, resourceful, and skilled at tackling complex business challenges with technical precision and strategic insight. Backed by hands-on experience across a wide range of data tools, and a proven ability to collaborate with technical and non-technical stakeholders to drive actionable outcomes.
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