Raquel Rincon Cruz

Senior Customer Demand Planner Canada @Spin Master

London, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Senior Customer Demand Planner Canada @Spin Master

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Toronto, ON, CA

Lead demand planning for the Canadian market, partnering with sales and marketing teams to ensure accurate forecasts and align with customer commitments.• Collaborate with brand demand planners to identify risks and opportunities, delivering strategic recommendations to optimize forecast accuracy and sales performance.• Drive S & OP meetings by presenting insights on forecast accuracy, seasonality, and promotional activity to ensure balanced supply and demand.• Analyze POS data, sales trends, and market insights to inform demand forecasts and support business decisions.• Coordinate with the supply planning team to ensure production and inventory plans meet demand requirements.• Present monthly R&O (Risks & Opportunities) reports, highlighting variances, and providing data-driven recommendations to senior leadership.• Contribute to system upgrades (Sherpa) and testing by providing business requirements and feedback to enhance planning processes.• Build strong partnerships with Canadian Sales Team to enhance forecast accuracy and streamline operations.

EDUCATION

2007 — 2009

Unidades Tecnologicas de Santander

Bachelor’s Degree, Business Administration and Management, General

2011 — 2012

College of Technology London

Associate’s Degree, Business Administration and Management, General

SKILLS

Analytical SkillsCustomer ServiceData AnalysisFashionTeam LeadershipBusiness AnalysisMicrosoft ExcelStrategic PlanningBusiness StrategyRetailNegotiationMicrosoft OfficeTeamworkData EntryReport BuildingRetail Sales AnalysisAccess

ABOUT RAQUEL RINCON CRUZ

Results-driven Business Administration professional with over 10 years of experience in supply chain management, specializing in demand planning, forecasting, supply planning and inventory optimization within the Retail and Consumer Packaged Goods (CPG) sectors. Proven expertise in driving forecast accuracy, identifying risks and opportunities, and collaborating cross-functionally to align supply with business objectives. Skilled in S & OP processes, data analysis, and project management, with a strong track record of delivering actionable insights to optimize sales and operations. Bilingual in English and Spanish, adept at building business-partner relationships, and supporting strategic decision-making. Proficient in Microsoft Office Excel, SAP, Business Intelligence, IBP, and Excel Analysis.

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Raquel Rincon Cruz — Senior Customer Demand Planner Canada at Spin Master in London, ON, CA | Unifers