Ranita Madison
Business Customer Solutions @Spectrum
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WORK HISTORY
Business Customer Solutions @Spectrum
Charlotte, NC, US
EDUCATION
DePauw University
Bachelor of Arts (B.A.), Sociology
SKILLS
ABOUT RANITA MADISON
As a Customer Success Account Manager at Microsoft, I have over 10 years of experience in managing, developing, and serving customers across various industries and segments. I am passionate about helping customers achieve their business goals and outcomes by leveraging the power and potential of Microsoft 365 products and services.I have earned multiple certifications in Microsoft 365, as well as in Diversity, Equity, and Inclusion in the Workplace, which reflect my commitment to continuous learning and professional growth. I have also demonstrated my competencies in key account management, engagement, communication, and problem-solving by partnering with internal and external stakeholders, identifying business drivers, deploying security features, and providing proactive solutions. My mission is to drive customer success and satisfaction by delivering value, quality, and excellence.
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