Rangaswamy Shankarappa
Director of Technology @Publicis Sapient
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WORK HISTORY
Director of Technology @Publicis Sapient
New York, NY, US
I am involved in- Providing technical leadership across e-commerce engagements from selling the approach, execution roadmap planning, production deployment, support and peak period scaling- Working with client stakeholders and help them to make right technology and business decisions- Pre-sales activities – RFP responses, phased solution approaches, estimation, planning & cost modeling- Providing domain expertise in telecom & retail e-commerce- Leading & managing large geographically distributed teams- Hire, train, groom and create competency based growth paths for different levels of people- Building new capability teams across different technologies.
EDUCATION
Malnad College of Engineering
Bachelor's degree, Computer Science
SKILLS
ABOUT RANGASWAMY SHANKARAPPA
Results-driven Senior Engineering Leader & GenAI Strategist with 20+ years of experience leading enterprise-scale digital transformation across global organizations. I specialize in driving Generative AI adoption to reimagine customer experience, intelligent automation, and data-driven decisioning - blending strategy, technology, and governance to deliver positive business outcomes.I lead GenAI programs spanning AI-powered product enrichment, personalized recommendations, semantic search, multi-agent frameworks, and intelligent knowledge ecosystems. I focus on operationalizing Responsible AI through structured evaluation frameworks, AI Centers of Excellence (CoEs), and secure, scalable agentic architectures across enterprise functions.Hands-on and collaborative, I partner with senior technology and business leaders to define digital transformation strategy, GenAI adoption, product and platform roadmaps, TCO assessments, technology evaluations, and program execution for large-scale initiatives.I have led and been part of Digital Business Transformation (DBT) programs for some of the top global organizations like - Top Retailers in North America & Europe (The Children’s Place, Academy Sports & Outdoors, Lowe’s, Ascena Retail, Belk, Bed Bath & Beyond, Tesco & JCPenney)- Health & Wellness (Albertsons)- Leading Telecommunication provider in North America (Verizon Wireless)- Travel & Hospitality (Marriott)Key Skills:• GenAI enablement and adoption at enterprise scale — leveraging Agentic AI, RAG frameworks, multi-agent orchestration.• Building omni channel commerce platforms using cloud native/micro services/headless architecture• Content Management solutions using Adobe product suite(AEM, Target & Audience Manager, Analytics)• Enterprise Integration solutions using Pub-Sub, Kafka, Tibco EMS, IBM MQ, WebSphere ESB• Cloud platform technologies - GCP/AWS/Istio/Kubernetes/Spinaker pipelines/ Blue/Green deployments• UI Technology stacks – Node, React, Redux, handlebar etc• ELK stack – Log stash, Elastic Search, Kibana/Grafana, metrics logging in stackdriver/promtheus etc• Performance testing automation using JMeter/Gatling scripts & QA automation suites using Selenium, Rest assured etc
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