Randy Taylor
Program Director, Global Training Platform and Operations @IBM
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WORK HISTORY
Program Director, Global Training Platform and Operations @IBM
As Manager of IBM Training, I lead the strategic vision, operations, and global delivery of IBM’s enterprise learning ecosystem. I oversee the end‑to‑end management of the IBM Training site, ensuring high‑quality education experiences that empower clients, partners, and IBM teams worldwide.I direct a diverse, global team responsible for content development, digital experience, platform governance, and learner support. My work focuses on transforming the training landscape through data‑driven decision‑making, scalable processes, and continuous innovation—ensuring IBM’s education offerings meet the evolving needs of modern learners.By aligning technology, user experience, and business objectives, I drive initiatives that enhance learning accessibility, improve operational efficiency, and strengthen IBM’s overall enablement strategy.
EDUCATION
Clayton State College
Business Administration and Management, General
SKILLS
ABOUT RANDY TAYLOR
I develop strong technical solutions by directing multifaceted teams, and by building relationships with various stakeholders, to evaluate client needs and generate plans for optimal results. I apply my proficient skills and experiences to strengthen teams, influence change culture, and coordinate complex technical operations. I am an award-winning troubleshooter recognized for delivering measurable results and business success across a variety of industries. As a multi-functional leader and seasoned strategist, I drive growth and profitability by operationalizing change frameworks and tools to consistently plan and execute top-quality solutions.Key Strengths and Accomplishments: Directing teams to improve various processes. Building relationships with clients to understand their needs. Utilizing tools to detect, address, and resolve technical issues. Developing and leading programs and projects to yield outstanding results.
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