Randy Harris

Crm Service Delivery Manager, Managed Services @Anthology Inc

Tampa, FL, US

EMAILS

[email protected]

MOBILE NUMBERS

+18•••••••82

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WORK HISTORY

Jul 2020 — Present

Crm Service Delivery Manager, Managed Services @Anthology Inc

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Primary customer contact related to service delivery needs and management • Set and manage expectations around service delivery resources and actions required to meet objectives • Act as Application Administrator for our CampusNexus CRM and Anthology Reach products on behalf of higher education clients • Complete requirements gathering activities in support of customer implementations of Anthology Reach/Microsoft Dynamics 365

SKILLS

AcademiaAcademic AdministrationCall CentersCustomer ServiceLeadershipStrategyRetaining CustomersTalisma Crm Subject Matter ExpertPolicyTime ManagementStudent AffairsTeachingTrainingJournalismCrmProposal WritingHuman ResourcesCoachingEditingTechnical WritingEnrollment ManagementHigher EducationEmployee TrainingTeam BuildingResearchDistance LearningAdult EducationCampusvueCampusLeadership DevelopmentEducational LeadershipJob CoachingCurriculum DesignInterviewsPublic SpeakingNonprofitsCareer DevelopmentCollege RecruitingResume WritingEvent Planning

ABOUT RANDY HARRIS

Change Agent and Communications Specialist professional with extensive expertise…

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