Ranbir Singh

Senior Manager Operations Management @CIBC

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2025 — Present

Senior Manager Operations Management @CIBC

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Toronto, ON, CA

EDUCATION

2021 — 2021

George Brown College

Continuing Education

2007 — 2010

Symbiosis International University

Bachelors in Business Administration

2013 — 2014

George Brown College

Post-Grad Certificate in

2014 — 2014

George Brown College

Post-Grad Certificate in

SKILLS

VolunteeringInterviewsSales OperationsCustomer ServiceJob SchedulingExceptional WritingHiringTrainingCustomer SatisfactionSocial MediaInterpersonal Communication AbilitiesNetworkingHuman ResourcesInterviewing SkillsCommunicationMicrosoft OfficeProject ManagementManagementTeamworkTeam ManagementRecruitingSourcingCustomer Service ManagementPerformance ReviewsPerformance ManagementEmployee TrainingCompalint Handling and ResolutionPayrollScreening ResumesBuilding High Performance Sales TeamsSales ManagementOnboardingApplicant Tracking SystemsLeadershipTime Management

ABOUT RANBIR SINGH

I am an Experienced Client Operations leader and regulatory operational professional. Have familiarity with the FCAC and other regulatory oversight about complaints and other bank-related provisions. Experienced in planning and delivering customer-centric operational activities. Over 8 years of leadership experience in achieving business goals and improvement; demonstrated ability in collaborating across the enterprise on complex and challenging problems; experience building, leading and motivating high performing teams in a fast-paced environment; understanding and sound knowledge of Client and Retail Operations industry. I thrive in a competitive environment geared towards outstanding results that lead to an increase in leads, conversions, and profitability for the organization.

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Ranbir Singh — Senior Manager Operations Management at CIBC in Toronto, ON, CA | Unifers