Ramu Neelam
Solutions Architect @RBC
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WORK HISTORY
Solutions Architect @RBC
Waterloo, ON, CA
As a “Archer Solution Architect” working on IT Risk Assessments (ITRA) project and configuring a custom Risk Assessment solution using RSA Archer. Participated in requirement discussions and helped the team in gathering the requirements. Split the requirements into smaller user stories for sprint alignment and document them in CA Agile Central Implement the user stories in development and promote the changes into QA and Production
EDUCATION
Indira Gandhi National Open University
Master of Computer Applications (M.C.A.), Computer Science
ABOUT RAMU NEELAM
Experienced IT consultant with skills in technology consulting, requirement gathering and analysis, solution architecture, application design and development of enterprise information systems and commercially off-the-shelf software products. Proven leadership skills with the ability to lead, mentor, coach, and develop diverse technical and software engineering teams to execute tasks in alignment with corporate strategy. ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist Risk and Compliance (CIS-R&C), Certified Implementation Specialist Vendor Risk Management (CIS-VRM), Certified Implementation Specialist Vulnerability Response (CIS-VR) and Certified Application Developer (CAD). Strong experience developing custom applications and customizing store applications on ServiceNow platform. Designed and developed integrations with other products like JIRA and RSA Archer. Certified RSA Archer 6.x Professional with 7+ years of proven RSA Archer service delivery with complete lifecycle implementation of GRC solutions. Strong development experience RSA Archer Content, REST and SOAP APIs and worked on initiatives to integrating RSA Archer with external data sources like Enterprise Data Lake (EDL), Fraud Case Manager, ServiceNow and Audit Memo Export. Hands-on experience on various Archer use cases like “Controls Assurance Program Management”, “Operational Risk Management”, “Unified Compliance”, “NIST Aligned Cyber Security Framework”, “Policy Program Management”, “Corporate Obligations Management”, “Regulatory and Corporate Compliance”, “Business Continuity and Disaster Recovery”, “Key Risk Indicator Management” and “Issues Management”. Tailored the Core applications/questionnaires and configuring On-Demand application/questionnaires (Data-Driven events (DDE), calculations, Access Control, LDAP Configuration, Advanced Workflow configuration, Data feeds, Notifications, Mail Merge and Packaging) Passionate software engineer with hands-on experience in coding and product development (COTS) using various software technologies like Java/J2EE, Struts, Spring Frameworks, Oracle, MS SQL, Rest API, Object-Oriented Techniques, analytical reporting with tools such as Business Object. Expertise in identifying and resolving Performance Tuning and Trouble shooting. Certified ISO 27001:2013 Lead Auditor and has strong knowledge on Information Security Management Systems (ISMS) and the Information Security domains.
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