Rajmi Choudhary

Senior Customer Success Manager @Draup

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Senior Customer Success Manager @Draup

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EDUCATION

2013 — 2015

Assam Rifles Public School, Jorhat

Commerce

2015 — 2018

Shri Shikshayatan College

Bachelor of Commerce - BCom, Accounting and Finance

2019 — 2021

Welingkar Institute of Management

Post Graduate Diploma Management, Media & Entertainment

ABOUT RAJMI CHOUDHARY

Rajmi brings 7+ years of diverse experience in customer success, account management, and client engagement, with proven expertise in driving upselling, cross-selling, retention, and renewals. She has managed B2B SaaS accounts across SMB, Mid-Market, and Enterprise segments, leveraging CRM and post-sales tools to ensure adoption and revenue growth.From the start of her career, Rajmi gained exposure to customer and revenue management, consistently solving client challenges and delivering measurable outcomes. Over time, she has developed the ability to:Understand complex business problems and translate them into actionable solutions.Manage and support client portfolios, ensuring satisfaction and long-term retention.Adapt quickly to new products and technologies, ensuring seamless onboarding and adoption.Her track record includes successfully managing portfolios with a revenue base, consistently ranking among the top performers in adoption and client success metrics, and adding measurable value to organizational processes, products, and services.

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