Rajesh Nainwal

Assistant Vice President (Ops Transformation) - Wholesale @HSBC

Hyderabad, TG, IN
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WORK HISTORY

Nov 2021 — Present

Assistant Vice President (Ops Transformation) - Wholesale @HSBC

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Hyderabad, IN

Led global deployment of a strategic workflow platform to drive digitization and end-to-end automation across Wholesale Banking operations, enabling scalable, controlled and efficient customer journeys.Enabled PAD and API-based automation for critical processes including Account Opening, Account Maintenance, Mandate Processing and Account Closures, significantly improving straight-through processing and reducing manual intervention.Drove STP solution adoption across 13 ASP markets by leveraging backend data analysis, executive reporting and structured stakeholder engagement to accelerate implementation and performance visibility.Successfully managed re-migration of 98 FTEs across Hong Kong and MENAT regions, delivering approximately $0.83M in annualized cost savings while maintaining service stability and control.Led a 5-member Continuous Improvement team and mentored 130+ Lean Six Sigma projects, generating ~160 FTE productivity savings through structured DMAIC interventions, process reengineering and automation enablement.

EDUCATION

2000 — 2002

Kendriya Vidyalaya OFD Dehradun

Physics, Chemistry and Mathematics

2009 — 2011

Symbiosis Institute of Management Studies

Masters of Business Administration, Finance and Information Systems

ABOUT RAJESH NAINWAL

I am a Transformation and Operational Excellence leader with 16+ years of experience driving large-scale change across banking and financial services. My academic background and continuous learning mindset led me to specialize in Lean Six Sigma, digital transformation and operational excellence. I have always been driven by structured problem solving, data-led decisions and building systems that improve performance at scale.Throughout my career, I have led enterprise transformation and workflow deployment initiatives across operations and fraud domains. I specialize in Transformation Management, Process Excellence, Change Adoption, Governance Design, Automation and Lean Six Sigma Black Belt practices. I have trained more than 200 professionals on Continuous Improvement principles and mentored projects that delivered approximately 160 FTE savings with an annualized financial impact of $0.83M. My work combines strategic thinking with hands-on execution, partnering with senior stakeholders to drive measurable efficiency, scalability and value realization. I bring strong stakeholder management, program governance, analytics-driven decision making and cross-functional leadership to every engagement.My goal is to continue leading large-scale digital transformation and operational excellence programs across Global Capability Centers and enterprise environments. I am particularly interested in building high-performing transformation teams, embedding outcome-based governance models and leveraging automation and AI to accelerate execution cycles. I believe the future belongs to organizations that combine structured improvement with adaptive leadership.I am open to connecting with leaders, transformation professionals and organizations looking to scale business transformation and operational excellence initiatives. You can reach me via LinkedIn message or at r••••••••@gmail.comCertified Lean Six Sigma Black Belt | PMP | Generative AI & Data Analytics (Purdue)| Certified Fraud Examiner (ACFE)

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Rajesh Nainwal — Assistant Vice President (Ops Transformation) - Wholesale at HSBC in Hyderabad, TG, IN | Unifers