Rahal Kaunaratne
Customer Service Representative @LCBO
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WORK HISTORY
Customer Service Representative @LCBO
London, ON, CA
Serve customers using our Point-of-Sale Cash system ensuring everyone feels safe, valued and respected while delivering an excellent customer experience.Share opinions and Help customers for their purchasing decsision with Help ensure our stores are always clean, safe, organized and ready for our customers.Assisting with inventory, replenishing stock, facing-up products on shelves.
EDUCATION
Digital Marketing Institute
Digital Marketing
D.S.Senanayake College
G.C.E A/L & G.C.E O/L, Business Studies, Accounting, Economics
Fanshawe College
Postgraduate Degree, Marketing/Marketing Management, General
CIM | The Chartered Institute of Marketing
Diplompa in marketing, Marketing
ABOUT RAHAL KAUNARATNE
Based in London, Ontario and a graduate in Marketing Management & Business Analysis from Fanshawe College, I help Canadian and U.S. travel companies access Sri Lanka’s most unique, high-value tourism experiences.With a background in large-scale events, strategic marketing, and destination development, I’ve delivered:• Sri Lanka’s largest Chinese MICE incentive – 800 pax, USD 1.2M revenue in 2017• Harley-Davidson Charity Ride across Sri Lanka in 2015• Custom itineraries for luxury, wellness, and adventure travel marketsI combine market insight, creative execution, and operational expertise to design travel products and events that deliver real ROI for partners.
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