Raghvendra Singh Chandel

Senior Process Specialist @Infosys

Bengaluru, IN

CPQ and Digital Commerce Expertise: Proficient in handling CPQ escalations and deploying new process methods or system rules, critical for managing the Quote to Order process.Team Management and Quality Leadership: Effective in managing and distributing work within the team, while ensuring quality through leadership and maintaining compliance with key processes.Skilled in working closely with clients and the UAT team, acting as a subject matter expert to ask the right questions and identify potential changes during the deployment of new processes and systems.Focused on simplifying high-level process updates, ensuring essential SOPs are available, and optimizing processes for better team performance and efficiency.Foundational in SQL, SAAS tools, and CEM tools like Salesforce, with additional exposure to data visualization tools such as Power BI and Tableau, enhancing your ability to manage and analyse data effectively.