Ragavendran Sethuraman

WORK HISTORY

EDUCATION

SKILLS

ABOUT RAGAVENDRAN SETHURAMAN

23+ Years of experience in large IT and end user organizations globally. • Program and Project manager at Mahindra Satyam for platinum customers • Over twenty years of experience spanning multiple areas like ERP implementation, managing large programs/projects, transition management. • Experience in managing large transformational projects • Experience in handling large production support engagements using ITIL processes • Experience in managing projects across multiple technologies and multiple domains • Vast experience in interacting with senior client managers including CXO’s, directors, Vendor managers and engagement managers. • Experience in creating and presenting monthly, quarterly and annual performance reports to senior executives • Actively involved in pre-sales presentations, proposal study, preparation & estimation • Key Skills: o Exceptionally strong customer facing skills o Deep understanding on SDLC and Project/Program management practices o Leverage onshore/ offshore model o Quick learner with versatile domain and technology experience • Employment Summary o Program Manager at Mahindra Satyam,(India & Canada)(Apr 2005 till date) o Information Systems Manager and ERP Consultant at Symrise Pte Ltd, Singapore (Jan 2004 – Mar 2005) o Consultant at Satyam Computer Services Ltd (Sep 2002 – Dec 2003) o ERP Consultant & Database/Network Administrator at Dragoco Asia Pacific Ltd, Singapore (Aug – Sep 2002) Manager – Information System at Dragoco India Ltd (Oct 1995 – Aug o Executive – Information Systems at SRF Ltd (Dec 1993 – Oct 1995) o Executive – Information Systems at Overseas Sanmar Financial Ltd.(Mar 1989 – Dec 1993) o Others (1987 – 1989) Specialties: Certified Oracle 9i DBA. Experiance in handling large projects. Worked as a transition manager,Project Executive. Experiance in handling large projects, application maintenance and support activites, onsite/offshore co-ordination, running the business activity, SLA management,etc.