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Rafael Chaparro
Education Account Manager @Totalplay
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WORK HISTORY
Education Account Manager @Totalplay
Mexico City, MX
EDUCATION
Instituto Politécnico Nacional
Engineer's degree, Electronic communications engineering
Technical tranning
Grado en Ingeniería, Telecommunications engineering
ABOUT RAFAEL CHAPARRO
Communications and electronics engineer, specialized in the Telecommunications industry, and the market in Mexico and Latin America, experience in cloud, cybersecurity, UC & C, Safe city and IT Industry and Market in México and Latin America Region, designing and defining complex UC & C, CCTV and IT solutions for large enterprises, named accounts, and service providers (telcos) with solid experience in consultative selling with vision, business and strong knowledge over many technologies & services. Experience on designed IP contact center, and UC solution for government and enterpriser customers, and analyzing, understanding the customer compelling reason to act and buy, transforming technology and services in solutions (thinking out of the box) aligned with business objectives. Excellent skills and senior level to communicate with customers (Internal-External), business partners, developing a comfortable rapport with C-levels, Hi relationship with internet services providers (carriers ISP)
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