Get your Emails warmed up and ready to send
Build sender reputation and reach more inboxes with automated email warmup.
Warm up your emails
Starting at $49/month
Rachael White
Strategic Program Manager @WhatsApp
Signup · Get unlimited contacts
WORK HISTORY
Strategic Program Manager @WhatsApp
Ennis, IE
Leading content strategy to enhance how content works with our RAG AI support chabtot- Advancing Content Optimization Program maturity- Act as a strategic partner to advocate for content and influence strategy- Project management: Co-ordinating insights streams, management and oversight of triage and SLA adherence- Leading communication and training with leadership of all levels- Management of contactors.
EDUCATION
University of Limerick
Bachelor of Arts (B.A.), Journalism and New Media with German and Sociology
Atlantic Technological University
Postgraduate certificate in Digital Media and Marketing
University of Limerick
Journalism and New Media
University of Vienna
Politikwissenschaft
St Mary's Convent Secondary School, Nenagh
Junior and Leaving Certificate
ABOUT RACHAEL WHITE
At WhatsApp, I specialize in content strategy and program management as a Strategic Program Manager. My work focuses on advancing content optimization in relation to our support AI chatbot, leading organizational goals, and managing high-profile content initiatives. Key responsibilities include coordinating insights streams to improve how our RAG AI chatbot works with content, ensuring SLA adherence, and communicating and working collaboratively with cross-functional teams such as legal, Engineering, and Product.My 20 year expertise spans AI content strategy, content management, and analytics, with a strong emphasis on fostering collaboration across diverse stakeholders. Passionate about advocating for content best practices, I contribute to the development of scalable solutions that enhance user engagement and align with WhatsApp’s mission.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.