Rachel May

Senior Account Manager Team Lead @NP Digital

US

Interface with clients, strategic leads, and supporting account team to deliver for clients across a wide array of industries- Demonstrate confidence and authority as the day-to-day voice of the agency- Use a data-driven approach via web analytics for monitoring and reporting of online marketing campaigns- Acquire in-depth knowledge of each clients’ business including key issues, competitive situation and industry trends- Demonstrate good judgment, ability to foresee potential issues, and a proactive approach to problem-solving- Effectively present the agency’s POV, recommendations, and deliverables to a range of client audiences- Serve as a thought leader and client advocate for new technologies, platforms, and programs- Work alongside other Account Managers and Leadership to create roadmaps, plan strategic initiatives & lead optimization efforts to hit client goals and targets- Ability to define KPIs and deliver on client objectives and targets for volume and ROI- Work closely with vendors to ensure quality deliverables for our customers.

Utah Valley University

Bachelor's degree, Marketing

San Francisco State University

Psychology