Rachel Lazo

Chief of Staff @Bridges Baltimore

Baltimore, MD, US

Responsible for execution of key operations functions of the organization, including but not limited to internal and external communications; hiring, onboarding, and personnel matters; staff development; board relations and meeting preparation and execution; foundation relations; oversight of finance and business operations; benefits management; and execution of special projects- Serves as an executive leader of the organization and a trusted advisor to the Executive Director- Joined the organization just after it received its independent 501c3 status and was an integral part of creating new policies and procedures, including writing a new employee handbook, determining and communicating staff benefits, writing new job descriptions, creating an org chart, and crafting organizational values- Created a new, more equitable and transparent hiring process that includes coordination of diverse hiring committees and the creation of tools for fairly evaluating candidates’ resumes, phone screens, work samples, and final round interviews- Sits on the Executive Leadership, External Affairs, and Program Affairs teams to ensure continuity and collaboration across the organization- Supervises operations team employees, leading weekly operations team meetings and holding regular one-to-one supervision.

University of Maryland School of Social Work

Master’s Degree

Loyola University Maryland

Bachelor’s Degree

Assumption University of Thailand

Study Abroad Semester