Rachel Duden

Chief of Staff @Bridges Baltimore

Baltimore, MD, US

Responsible for execution of key operations functions of the organization, including but not limited to internal and external communications; hiring, onboarding, and personnel matters; staff development; board meeting preparation and execution; foundation relations; oversight of finance and business operations; and special projects- Joined the organization just after it received its independent 501c3 status and was an integral part of creating new policies and procedures, including writing a new employee handbook, and determining staff benefits - Created a new, more equitable and transparent hiring process that includes coordination of diverse hiring committees and the creation of tools for evaluating candidates’ resumes, phone screens, work samples, and final round interviews - Sits on the Executive Leadership Team and staffs the Executive Director’s work with other senior leaders to facilitate communication and ensure continuity and collaboration across the organization - Supervises three junior operations team employees, leading weekly operations team meetings and holding regular one-to-one supervision

Loyola University Maryland

Bachelor’s Degree, Psychology

University of Maryland School of Social Work

Master’s Degree, Social Work

Assumption University of Thailand

Study Abroad Semester, 4.0 GPA for the semester