Qusai Alkurdi

WORK HISTORY

EDUCATION

ABOUT QUSAI ALKURDI

Proactive and experienced individual in quality, project, change, risk management, translation and training. Certified quality manager and experienced data analyst with more than 15 years of experience in providing the best results to decision-makers through data collection and analysis. Experienced in cross-cultural communications and diverse knowledge in multi-cultural environments. Areas of expertise- Quality Management: ISO 9001:2015, ISO9001:2008, ISO13485:2016, ISO 10015 guidelines for competence management and people development, ISO risk management, QA/QC, corporate performance measurements and performance analysis (KPI’s), PESTEL, PDCA, statistical process control and design, EFQM excellence model, training and development, process re-engineering, SWOT analysis, PESTLE, PDCA, six sigma, kaizen, implementation of quality systems in organizations, information technology in management, service quality, and quality audits- Certified Professional Contract Manager™ (CPCM™) with more than 15 years of experience in contracts management- Change Management: PROSCI’s Methodology (individual change ADKAR and organizational change), Kotter’s 8-Step Model (straightforward process), ACMP’s Standard for change management (Comprehensive methodology)- Project management: PMP, and PRINCE2 methodology- Performance management systems and strategy maps (balance scorecard (BSC), management by objectives (MBO)- Drafting and maintaining policies, processes, procedures, process improvements and performance measurements- Employee performance and continual improvements- Management consultations and corporate training expert.\"A servant leader and a star follower.\"