Pushpendra M.
Customer Service Representative @Walmart Canada
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WORK HISTORY
Customer Service Representative @Walmart Canada
Hamilton, ON, CA
EDUCATION
Conestoga College
Postgraduate Degree
RK University
Bachelor's Degree
ABOUT PUSHPENDRA M.
Professional Experience Junior Quality Assurance Engineer, Megh Infosol May ‘21 – Nov ‘22 -Responsibilities: Conducted web application testing using Selenium WebDriver, improving customer service efficiency by 25% and reducing manual task time by 32%-Developed and executed automated API test scripts using Postman and SoapUI, improving test coverage by 38% and enhancing third-party API integration-Collaborated with teams to identify bottlenecks using JIRA, boosting productivity by 20% and reducing project lead times by 12%-Managed test scripts and issue tracking with Git/GitHub, increasing testing efficiency by ~18%. Executed performance testing with Apache JMeter, improving page loading speeds by 27% and enhancing mobile user satisfaction-Tested web applications built with HTML5/CSS3, AngularJS, and ReactJS, contributing to 10% revenue growth in three months. Educational Background -Post-graduate Diploma in Web Development, Conestoga College (GPA 3.07/4) Brantford, CA (2024)-Bachelors in Information Technology, RK University (GPA 7.6/9) Gujarat, India (2021) Technical Skills -Automation Testing: Selenium WebDriver, TestNG, JUnit, Cypress, Playwright -API Testing: Postman, SoapUI, REST Assured, Swagger -Performance Testing: JMeter, Locust -CI/CD & DevOps: Jenkins, GitHub Actions -Databases: MySQL, PostgreSQL, MongoDB, SQL Queries -Scripting & Programming: Java, Python, JavaScript, Shell Scripting -Agile & Test Management: JIRA, Confluence, TestRail -Methodologies: Agile and Waterfall SDLC
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