Purushottam Kushwaha
Manager at Bajaj Finance Limited @Bajaj Finserv
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WORK HISTORY
Manager at Bajaj Finance Limited @Bajaj Finserv
Manager - RTL Collection Chhindwara & Sehore M.P. • Currently Handling X-Bucket Portfolio for Personal Loan, Salaried Loan, Flexi Loan, Doctor Loan & Business Loan of Rural Customer. • Portfolio Resolution by conversion of cheque pick up cases/resolution on field assist portfolio according to targets allocated to multiple agencies/DCA for their respective Branch. • Compliance to Business policy, Collections processes & procedures adherence for multiple agencies/DCA in respective location. • To drive coverage as per SLA designed with stakeholders & Ensure regular interactive sessions conducted by AMs & DCA in multiple agencies for respective locations. • Educating Agencies & DCA about EMI, Bouncing charges, Late payment charges & Advance EMI paying dates of customers. • Responsible to resolve the customer query & complaints. • Set Daily, Weekly & Monthly Collection Targets for Team & support them to achieve. • Timely review of Agencies & DCA performance in respective location. • Timely sharing of failure/flow code analysis with stakeholders at month-end.
EDUCATION
Cheonggang Academy
Bachelor of Arts (BA); Diploma
Barkatullah Vishwavidyalaya
BA
Mahatma Gandhi High Sec. School Bhopal
Computer Application
SKILLS
ABOUT PURUSHOTTAM KUSHWAHA
Specialties: Good communication skills. Quick learner and strong desire to master…
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