Purnima Sharma

Senior Sales Consultant @MarketStar

Hyderabad, IN

Led the onboarding process for new restaurants on the DoorDash platform in the Australian market, ensuring seamless integration and enhancing their success potential. Exceeded monthly targets by 20% by successfully onboarding over 150 restaurants within the first six months. Implemented strategic communication plans, resulting in a 30% increase in restaurant sign-ups compared to the previous quarter. Built and maintained strong relationships with restaurant owners and managers, providing ongoing support to ensure satisfaction and retention. Utilized data-driven insights to identify key market trends, contributing to a ~15% increase in client acquisition and retention rates. Conducted process and cross-functional training for sales representatives, boosting their conversion rates and overall performance quality. Acted as a Subject Matter Expert (SME) to assist team members with process queries and standard operating procedures.

St. Lawrence Seminary High School

Bachelor's degree, Banking and Financial Support Services