Purnima Raman

Regional Director @ServiceNow

South Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Regional Director @ServiceNow

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Gurugram, IN

Digital Native Businesses to enable their tech stacks and make them more efficient with the power of ServiceNow.

EDUCATION

2003 — 2005

Vidya Niketan

High School

2009 — 2011

Manipal University

Master of Business Administration (M.B.A.), Marketing

2006 — 2009

Faculty of Management Studies - University of Delhi

PGDBMA, Finance and Financial Management Services

SKILLS

Customer Relationship Management (Crm)Financial ReportingMicrosoft WordTalent AcquisitionBusiness IntelligenceNew Business DevelopmentRecruitingKey Account ManagementAccount ManagementManagementPerformance ManagementCrmEmployee RelationsVendor ManagementLeadershipMarketingMicrosoft OfficeSalesTeam ManagementMarket ResearchMicrosoft ExcelPowerpointBusiness DevelopmentResearchRevenue ForecastingCustomer Service

ABOUT PURNIMA RAMAN

Regional Sales Leader | Digital Native | SaaS | AI & Cloud Platforms | Customer Experience AdvocateExperienced sales professional with a proven track record of driving revenue growth and building strategic partnerships across digital-native, SaaS, and tech-driven enterprises. Passionate about enabling organizations to scale through AI-powered ITSM, ITOM, and Customer Service solutions.Skilled in enterprise SaaS sales, consultative selling, and C-level engagement. Focused on helping fast-growing companies transform operations, automate workflows, and enhance customer experience.Currently leading Digital Native engagements at ServiceNow.

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Purnima Raman — Regional Director at ServiceNow in South Delhi, DL, IN | Unifers