Stefan Pschorr

Manager, Head of Business & Customer Intelligence, Eu Books @Amazon

Munich, DE
MOBILE NUMBERS
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WORK HISTORY

Jan 2022 — Present

Manager, Head of Business & Customer Intelligence, Eu Books @Amazon

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Munich, DE

Senior Leader | Business & Customer Intelligence | Amazon EU Books Munich, Germany Leading the strategic transformation of the business intelligence and customer insights function across 18 European marketplaces for Amazon\'s Books division.I manage a high-performing global team, oversee a €500K technology budget, and drive multi-market initiatives that enable sustainable growth, operational excellence, and customer-centric innovation through data-driven strategy and cross-functional collaboration.Key Highlights- Enabled €500M+ in new business opportunities through advanced funnel and segmentation analysis- Reduced technology costs by 62% through infrastructure optimization and workflow automation- Increased team productivity by 30% by implementing GenAI and large language model (LLM) solutions into daily operations- Built a governance framework achieving 99% compliance across 1,400+ risk points- Developed a high-retention, promotion-driven team culture through inclusive leadership and structured talent development.

EDUCATION

N/A

Colegio Alemán México - Alexander von Humboldt

High School Diploma (Valedictorian)

2004 — 2011

Ludwig-Maximilians-Universität München

Master’s Degree, Philology and Philosophy

1999 — 2003

Ludwig-Maximilians-Universität München

Human Medicine

2014 — 2017

Zeppelin University

Master’s Degree, Executive Master of Retailing

ABOUT STEFAN PSCHORR

I help enterprises navigate the complexity of AI adoption — from building the business case to architecting implementation strategies to ensuring safe, governed deployment at scale.Over the past 9 years at Amazon EU, I\'ve led AI and data transformation across 18 European markets, guiding executive stakeholders through frontier technology adoption while delivering measurable business outcomes: €500M+ in identified opportunities, 30% productivity gains through GenAI implementation, and €50M+ in strategic partnerships secured through consultative stakeholder management.What I\'ve learned: enterprises don\'t struggle with AI because of the technology itself. They struggle with trust, governance, organizational alignment, and the gap between technical capabilities and business value. I bridge that gap — combining deep implementation experience with the ability to translate complex systems into clear strategic value.After years driving transformation internally, I\'m excited to bring this expertise to customer-facing work, helping organizations adopt frontier AI in ways that are responsible, sustainable, and aligned with long-term business goals. I\'m particularly drawn to mission-driven approaches that prioritize safety, interpretability, and reliability alongside capability.Core expertise: Enterprise AI adoption strategy | Strategic partnerships & stakeholder management | Digital transformation | Consultative problem-solving | European market leadershipLanguages: German (Native)| English (Fluent)| Spanish (Fluent)| French (Advanced)

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Stefan Pschorr — Manager, Head of Business & Customer Intelligence, Eu Books at Amazon in Munich, DE | Unifers