Emeka
Operations Manager @Amazon
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WORK HISTORY
Operations Manager @Amazon
Led and developed 5 frontline managers, overseeing up to 500 associates within a high-volume Amazon Robotics operation, with a strong focus on capability building, ownership, and performance improvement2. Designed and implemented a structured development and SMART action plan that enabled the successful promotion of a manager who had previously been unsuccessful for 4 years, demonstrating targeted coaching and growth through continuous improvement3. Served as Site Owner for Project SEARCH, supporting SEN college students to transition into the workforce, successfully onboarding 6 interns into full-time employment through tailored support, structure, and inclusive leadership4. Owned and stabilised Pick to Rebin (pick & pack) operations, sustaining the #1 performance ranking in the UK and achieving the highest year-to-date results for 2025, driven by behavioural management techniques, standardised coaching, and consistent performance management
EDUCATION
Swansea University / Prifysgol Abertawe
Bachelor of Arts - BA, Philosophy, Politics and Economics
Trinity Catholic High School
Sixth Form College
ABOUT EMEKA
I’m an Operations Manager with a strong focus on continuous improvement, particularly in how systems, leadership, and behaviours shape performance at scale.At Amazon, I’ve worked across large, robotics-led operations, leading teams through complexity, change, and growth. My approach is grounded in Lean thinking — reducing waste, minimising variation, and building simple, repeatable ways of working that enable consistent execution and long-term performance.I’m especially interested in environments where engagement, execution discipline, and inefficiencies within everyday processes directly affect productivity and outcomes. I approach improvement through time on the ground: observing how work is done, understanding constraints, using data to identify root causes, and translating findings into practical actions that leaders can own and embed.I see continuous improvement not as a function or initiative, but as a way of working — one that scales when systems are simple, behaviours are aligned, and performance is visible.
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