Preethi Senthil Kumar
Customer Service Representative @LCBO
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Representative @LCBO
Kitchener, ON, CA
Worked on the retail floor, actively assisting customers with product selection, availability, and general inquiries, ensuring high levels of customer engagement. Operated POS systems, handled cash transactions, and completed cash-off procedures accurately at the end of shifts. Managed online order pickups, verifying orders, coordinating handovers, and maintaining accuracy in fulfillment. Updated price tags and product labels to ensure shelf accuracy and compliance with store standards. Monitored inventory levels on the sales floor, identified low-stock products, and restocked shelves to maintain availability. Organized carts and maintained orderly product displays to support smooth store operations. Supported daily operational tasks while maintaining cleanliness, safety, and customer service standards.
EDUCATION
Dwaraka Doss Goverdhan Doss Vaishnav College
Bachelor of Arts, Journalism
Conestoga College
Post Graduate Certification Program, Broadcasting Performance and Digital Media
Conestoga College
Post graduate certification program, Social media marketing
DG Vaishnav College
Bachelor's degree, Journalism
Conestoga College
Social Studies Teacher Education
Fatima Convent Senior Secondary School
High School Diploma, Business/Commerce, General
Conestoga College
Broadcasting
ABOUT PREETHI SENTHIL KUMAR
Customer service and operations professional with proven expertise in banking, retail, and digital communication. Skilled in data analysis, quality audits, process improvement, and client relationship management.Strong background in regulatory compliance, SLA management, and escalation handling from my tenure at NatWest, combined with hands-on experience in customer service at LCBO. Known for clear communication, problem-solving, and maintaining service excellence under pressure.Driven by efficiency and accuracy, delivering seamless customer experiences while improving internal processes and team performance.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.