Pravin Devlia

WORK HISTORY

EDUCATION

SKILLS

ABOUT PRAVIN DEVLIA

Driven, focussed and responsible, I am a Prince2 Qualified Technical Lead / Project Manager with a record of providing knowledgeable support, leadership and training through major retail company-wide software implementations. A proven hands-on team player and supportive leader, I take ownership of my responsibilities and the systems I work with, and provide companies with high-quality end to end service management. I have extensive business analysis and consultative experience, in-depth knowledge of point of sale and ticketing software, and am confident in working to ITIL, Agile & Prince 2 best practices.A highly capable individual who can provide apt solutions in complex, fast-paced environments. Specialisms:Business Process Analysis Process Redesign Change Management Solutions Design & Integration Staff Development Process Flow Development IT Project Management Agile, ITIL & Waterfall Software Development Lifecycle Risk Assessment & Mitigation Team Leadership & ManagementHighlights: Episys Limited - Planned/executed 10 events in China, Australia, NZ, UK and South Africa, including annual company conventions attended by 300 clients at Wembley, Eden Centre in NZ and Sydney Cricket Ground Dixons – Successfully rolled out new EPOS systems to approximately 1050 stores Dixons - Devised, developed and implemented effective, efficient practices and procedures, including many for EPOS system ‘Eclipse’, for all Dixons, Curry’s, The Link and PC Worlds (over 1100 stores), ensuring standardisation and legislation compliance across the board, and achieving extensive cost savings. Dixons – Rotated across five non-profit-making stores and turned them around through training, developing and incentivising staff, skilled merchandising and ensuring excellent customer experience. p••••••••@gmail.com 07•••••••23