Praveena Kolamuri
Operations Officer @BLS International
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WORK HISTORY
Operations Officer @BLS International
Vancouver, BC, CA
Process passport applications efficiently and accurately, ensuring compliance with all relevant regulations and guidelines- Provide exceptional customer service by addressing inquiries and resolving issues related to passport applications- Guide applicants through the application process, explaining required documentation and updated rules regarding passport issuance- Maintain up-to-date knowledge of passport policies, procedures, and changes in regulations to offer accurate information to applicants- Collaborate with team members to streamline operations and improve service delivery- Assist in training new staff on application processing and customer service protocols- Prepare reports on application processing metrics and customer feedback for management review- Ensure the confidentiality and security of applicant information throughout the processing workflow.
EDUCATION
University Canada West
Master of Business Administration - MBA
NMIMS Global Access School for Continuing Education
PGDHRM
ABOUT PRAVEENA KOLAMURI
I have a background as a Human Resources Assistant at Eco-Giants Construction Cleaning & …
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