Amit Kumar Rajan
Operations Manager @BLS International
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WORK HISTORY
Operations Manager @BLS International
Purnea, IN
Direct daily operations, including managing appointment bookings, queuing systems, and workflow efficiency from entry to exit.adherence to UIDAI\'s Standard Operating Procedures (SOPs) and security policies, conducting audits to prevent fraudulent activities.Manage and train operators/supervisors, ensuring they are certified and follow ethical guidelines.Monitor the uptime of enrolment kits, computers, and internet connectivity, ensuring data security and regular data backups (twice daily).Maintain and submit daily/weekly MIS reports on enrolments, updates, and rejections. Resolve customer grievances politely.
EDUCATION
Punjab Technical University
Bhm, Hotel, Motel, and Restaurant Management
IRA SKILLS-Data Analytics Training Institution
Certificate Course, Data Analytics/Science Business intelligence
ABOUT AMIT KUMAR RAJAN
Retail banking professional with 10+ years of experience in customer onboarding, account management, documentation verification, and regulatory processes, now transitioning into KYC and Compliance Analytics.Certified in Data Science & Data Analytics (IRA Skills) and Microsoft Prepare & Visualize Data with Power BI, with strong skills in Power BI, Excel, SQL, and Python to analyze customer data, transaction patterns, and compliance metrics.While my background is in Retail Banking, I have developed hands-on analytical capability to support KYC, AML, and risk teams through:Customer data analysisKYC & compliance MISDashboarding & reportingTrend and exception analysisI bring a unique advantage — I understand how banking data is created, used, and audited, and now I use analytics to make that data regulator-ready and decision-ready.After a short career break for family reasons, I am fully available and actively seeking KYC Analyst, Compliance Data Analyst, or Risk Analyst roles in banks, fintech\'s, and consulting firms, where I can grow into a high-impact compliance analytics professional.
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