Praveen Awasthi
General Manager @Holiday Inn Express
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WORK HISTORY
General Manager @Holiday Inn Express
Ensuring smooth running and efficient management of all departments of the Hotel in a cost effective manner. Monitoring & supervising of operations on a daily basis.Identifying market needs and devising strategies to generate more revenues.Ensuring highest productivity levels are achieved for each division and improving operational workflow and service quality.Staff & vendor management including hiring/on-boarding, empanelling /scheduling, training & development besides sanctioning purchases etc.Setting targets and formulating department goals and strategies, monitoring performance & budgets.Developing, implementing & maintaining procedures and quality standards, including control systems for hygieneCoordinating with F&B team for guest care and promptly attending to their needs for their utmost satisfaction.Ensuring sufficient linen and uniforms are available for employees and controlling the movement of furniture, electrical items, fittings and fixtures.Directing and coordinating the activities of all staff engaged in cleaning and maintaining hotel premises.Ensuring that furnishing facilities and equipments are cleaned, repaired, maintained and replaced, as and when necessary. Overseeing and rectifying all operational matters and reporting the same to top management. Liaising with Accounts, Administration and Purchase Departments for all out-going bills/statements.HRD & TrainingConducting routine inspections and supervising operations team.Manpower reviews, planning, recruitment and promotions.Training, motivating, counseling and supervising front office and housekeeping staff.Objectively implementing performance measurement systems for all staff, while also correcting deficiencies.
EDUCATION
Institute of Professional Studies (IPS Academy)
Bachelor of Hotel Management and Catering Technology, Hotel/Motel Administration/Management
SKILLS
ABOUT PRAVEEN AWASTHI
With over 23 years experience in hospitality industry, I have acquired the skills to blend science of hotel management with the art of professional hospitality, helping me achieve exceptional results, while I have managed operations for many large and mid size hotels in India and the US. I enjoy designing and implementing sales strategies, that not only generate new business but also enhance my network. Building long term business relations is my passion, with customer service at its core. My team members mostly end up being part of my extended group of friends, I am blessed to have met some really great people at work. Hard work doesn\'t bother me as I stay self motivated and very team oriented; always willing to go extra miles. My track record places me as an exceptional problem solver with very reasoned & seasoned thought processes, that have helped me earn client loyalty and employer satisfaction too. I wouldn\'t miss to state I am quite tech savvy, with working proficiency in SAP, and some industry specific software like Fidelio 6.8, Shawman Micros and Opera & IDSMy core competencies include Relationship Management, Operations Management, Resource Optimization, Cross Functional Coordination, Strategic Management, Cost Controls & Team Management
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