Pratibha Sharma
Fulfillment Associate @Amazon
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WORK HISTORY
Fulfillment Associate @Amazon
Hamilton, ON, CA
Executed over 500 pick-pack operations weekly with 99.5% accuracy, enhancing fulfillment flow across product categories and reducing misroutes by 50+ monthly through optimized barcode scanning and WMS synchronization.Calibrated scanning and packing workflows with real-time inventory tools, exceeding daily KPIs by 10% and improving interdepartmental coordination between receiving and outbound operations for seamless product movement.Operated pallet jacks and totes in high-density zones, maintaining 98% safety compliance and reducing collision risk while streamlining aisle flow and staging efficiency through improved RF device utilization.Consolidated SKUs in storage bins with inbound teams, decreasing replenishment delays by 15% and boosting traceability through precise barcode alignment and bin location accuracy within warehouse management systems.Updated inventory dashboards daily with real-time stock levels, improving pick accuracy and preventing costly routing errors through consistent handheld terminal inputs, location tagging, and system synchronization.
EDUCATION
Algoma University
High School Diploma
Maharshi Dayanand University
Bachelor of Commerce - BCom
ABOUT PRATIBHA SHARMA
I still remember my first week in a busy procurement department.Stacks of invoices, ticking deadlines, and endless emails filled my screen.I was handed a list of pending payments with mismatched purchase orders.It felt overwhelming, but I saw an opportunity to bring order to the chaos.I broke down every document into traceable steps.Within days, I streamlined the workflow, cut delays, and ensured vendors got paid on time.That experience taught me that details matter—and that efficiency is built on precision and structure.Since then, I’ve handled high-volume operations across customer service, procurement, and warehouse environments.Whether reconciling $100K in invoices, tracking stock with 99.5% accuracy, or segmenting thousands of data points, I thrive when turning complex tasks into clear, manageable systems.Some highlights from my work:Processed 250+ invoices weekly with a 98% first-pass rate using SAP procurement workflows.Improved vendor payment timelines by 25% by creating service entry sheet templates and verification processes.Achieved 99.5% outbound order accuracy by optimizing pick-and-pack flows in a high-volume fulfillment center.Reduced replenishment lag by 15% by redesigning SKU consolidation and bin location strategies.Increased reporting accuracy by 35% through advanced Excel logic workflows and structured data validation.I enjoy working at the intersection of data, operations, and service.Each role I take on sharpens my ability to identify inefficiencies and solve them quickly.I’m at my best when managing multiple tools—ERP systems, CRMs, spreadsheets—while keeping communication clear and timelines intact.Skills: Office 365 Suite, Google Workspace, SAP, Freshdesk, Zendesk, Excel Reporting, Payment Reconciliation, Data Management, SLA MonitoringIf you’re looking for someone who can handle the details without losing sight of the bigger picture,let’s connect. You can reach me at p••••••••@gmail.com.
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