Prateek Malik
Head of Customer Service @Credila Financial Services Limited
West Delhi, DL, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
Head of Customer Service @Credila Financial Services Limited
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Delhi, IN
End to End customer experience, includes team management, Tickets flow, Call center and business excellence.
EDUCATION
2005 — 2008
CQUniversity
Bachelor's degree
2025 — 2026
Indian Institute of Management, Lucknow
Management development program
2009 — 2010
Holmes College Sydney
Masters
SKILLS
Commercial BankingMisLoansWealth ManagementRelationship ManagementEquitiesCredit AnalysisMortgage LendingBankingTeam ManagementCreditRetail BankingCredit Risk
ABOUT PRATEEK MALIK
Head of Customer experience with 17+ years of experience in banking, mortgages…
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