Pranjal Yadava
Customer Service Representative @William Hill
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WORK HISTORY
Customer Service Representative @William Hill
Manchester, GB
EDUCATION
Army Public School (APS)
10+2 (PCB + English+ Physical Education), Bio-science
O.P. Jindal Global University (JGU)
Bachelor of Business Administration - BBA, Marketing
University of Bath
Master's degree, Marketing
ABOUT PRANJAL YADAVA
I’m someone who genuinely enjoys bringing structure to busy projects and helping teams stay organised, on track, and calm under pressure. I recently completed my MSc in Marketing (2:1) from the University of Bath and have built experience across research, marketing, and client-facing roles, with a strong focus on coordination, communication, and delivery.In my previous roles- I’ve supported multiple projects at once; coordinating stakeholders, keeping timelines moving, quality checking work, and making sure nothing slips through the cracks- As a Research Associate, I worked on 75+ global projects, managing expert engagements and invoices while consistently exceeding delivery targets- I’ve also worked closely with clients and internal teams, so I’m comfortable communicating clearly, handling detail heavy tasks, and adapting in fast-paced environments.What I bring to a team is reliability, organisation, and a thoughtful approach to work. I enjoy improving processes, spotting inefficiencies, and making day-to-day operations smoother for everyone involved. I value people and collaboration just as much as systems.With a certification in Google Project Management - Specialisation, I’m currently interested in project coordination roles where quality, teamwork, and impact really matter.Always happy to connect, learn from others, and be part of teams doing meaningful work.Email : y••••••••@gmail.com
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