Pranjal Yadava

Customer Service Representative @William Hill

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Customer Service Representative @William Hill

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Manchester, GB

EDUCATION

N/A

Army Public School (APS)

10+2 (PCB + English+ Physical Education), Bio-science

2019 — 2022

O.P. Jindal Global University (JGU)

Bachelor of Business Administration - BBA, Marketing

N/A

University of Bath

Master's degree, Marketing

ABOUT PRANJAL YADAVA

I’m someone who genuinely enjoys bringing structure to busy projects and helping teams stay organised, on track, and calm under pressure. I recently completed my MSc in Marketing (2:1) from the University of Bath and have built experience across research, marketing, and client-facing roles, with a strong focus on coordination, communication, and delivery.In my previous roles- I’ve supported multiple projects at once; coordinating stakeholders, keeping timelines moving, quality checking work, and making sure nothing slips through the cracks- As a Research Associate, I worked on 75+ global projects, managing expert engagements and invoices while consistently exceeding delivery targets- I’ve also worked closely with clients and internal teams, so I’m comfortable communicating clearly, handling detail heavy tasks, and adapting in fast-paced environments.What I bring to a team is reliability, organisation, and a thoughtful approach to work. I enjoy improving processes, spotting inefficiencies, and making day-to-day operations smoother for everyone involved. I value people and collaboration just as much as systems.With a certification in Google Project Management - Specialisation, I’m currently interested in project coordination roles where quality, teamwork, and impact really matter.Always happy to connect, learn from others, and be part of teams doing meaningful work.Email : y••••••••@gmail.com

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