Pranav Chaudhari
Operations Customer Expert (Disputes Lloyds Banking Group) @TP
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WORK HISTORY
Operations Customer Expert (Disputes Lloyds Banking Group) @TP
Glasgow, GB
Teleperformance UK is a global leader in customer experience management, providing financial and customer support services for major UK banks including Lloyds Banking Group.• Delivered compliance-driven financial resolutions under FCA regulations, ensuring 100% accuracy in reporting and case handling.• Built trust with clients through clear communication, professional negotiation, and effective problem-solving.• Strengthened documentation, stakeholder coordination, and data management across cross-functional teams.
EDUCATION
Heriot-Watt University
Msc in Construction Project Management
Savitribai Phule Pune University
Bachelor of Engineering - BE
ABOUT PRANAV CHAUDHARI
I am a recent MSc in Construction Project Management graduate from Heriot-Watt…
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