Pradeep Godara
Senior Architect @Westpac Group
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WORK HISTORY
Senior Architect @Westpac Group
EDUCATION
SYMBIOSIS INTERNATIONAL UNIVERSITY
PGDM, Business Administration, Management and Operations
Sardar Patel University
B.E, Computer engineering
Kendriya Vidyalaya
HSC
ABOUT PRADEEP GODARA
15+ years of extensive experience in ICT Industry with diverse working experience in digital delivery (Agile, DevOps, DevSecOps), Telecom OSS/BSS solution architecture & consulting, Telecom Transformation, Telecom Business Process Re-engineering.Worked in multicultural environment to customers spanning over APAC,Europe, North & Latin America and Middle East.a. Proficient in telecom BSS solutions – CRM ( Order Management, Inventory Management, Customer Care, Notification management, Campaign Management, Pricing catalogue, Sales Management),Billing and online charging, Roaming settlements, Provisioning, Mediation, Campaign Management and promotions loyalty management and OSS COTS solutions – Service assurance, service fulfillment.b. Knowledge on the IP contact center (IPCC) for complaint management and self service (IVR/USSD), Knowledge base management.c. Worked on End to End Customer journey - P2O, O2A, U2C, R2Rd. Experience in leading B/OSS COTS products : Oracle BRM (v6.5/v7.0/v7.3.1/v7.4/v7.5),Portal 6.5, Pipeline framework 7.3.1,Ushacomm billing and rating,Pegasus mediation, Pricemaker (Accurate), Huawei (CRM,CBS, IP contact center, Provisioning, Product catalogue, Unified system management ), Comptel fulfillment stack - Order Manager,InstantLink, SRI, Catalog, ARIA - Subscription Management SaaS offering product, SalesForce, SalesForce Industrial Cloud offerings (Vlocity)e. Experience in designing cloud transformation strategy for Information & Communication industry. f. Good knowledge on DevOps & CI/CD tools - Bamboo, GoCD, BitBucket, GIT frameworks, MicroServices - SpringBoot, Cloud platform - AWS services, MicroSoft Azure services, Cyber security SAST - Coverity.g. Actively working on cyber security program for enforcing the cyber security policy in solution design to eliminate vulnerabilities.h. Worked in defining AI/ML models for predictive analysis.
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