Prachi Bane
Senior Manager, Global Customer Support @Cornerstone OnDemand
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WORK HISTORY
Senior Manager, Global Customer Support @Cornerstone OnDemand
London, GB
Lead a Global Escalation Management team, responsible for handling critical situations across all regions and CSOD products. Drive leadership initiatives to enhance and refine Cornerstone\'s Escalation Management Processes, while fostering strong collaboration between Customer Support and Engineering teams to drive customer success.
EDUCATION
Saïd Business School, University of Oxford
Oxford Executive Leadership Programme, Organizational Leadership
Mumbai Educational Trust, MET League of Colleges
MCA, IT
University of Mumbai
Bsc. IT, Information Technology
SKILLS
ABOUT PRACHI BANE
Senior Manager, Global Customer Support @ Cornerstone OnDemand | Leader in Critical Situations, Advanced L3 Support Initiatives, Support Operational Excellence, and Engineering Synergy
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