Prabhakaran Thamaraikannan
Application Support Engineer @Raisin
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WORK HISTORY
Application Support Engineer @Raisin
Berlin, DE
Implemented monitoring solutions using Grafana, reducing incident response time by 25%.• Collaborated with cross-functional teams to resolve high-priority issues, achieving a 98% SLA compliance.• Documented procedures, improving knowledge-sharing and reducing onboarding time by 20%.
EDUCATION
Indira College of Commerce & Science
Bachelor of Science (BSc)
Indira College Of Commerce & Science
Master of Science (MSc)
ABOUT PRABHAKARAN THAMARAIKANNAN
Dynamic Application Support Engineer with over 9 years of experience in the financial applications sector. Proficient in Shell scripting, Linux, SQL, AWS, and GCP. Demonstrated ability to swiftly grasp and apply new technical concepts, translating business requirements into effective technical solutions. Holds a Master’s degree in Computer Science with distinction. Recognized for innovative problem-solving and a proactive approach to continuous learning. Core Competencies: • Cloud Platforms: AWS, Kubernetes, Docker • Databases: SQL, PostgreSQL • Scripting: Shell, Bash • Other Tools: Grafana, Freshdesk, Jenkins, and basic familiarity with GCP
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