Popal Khan Popalzai
Support Analyst @Hansen Technologies
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WORK HISTORY
Support Analyst @Hansen Technologies
DE
L1 / L2 analysis of Jira tickets - API testing and troubleshooting via Postman and swagger- Kubernetes / Helm - Used ELK stack (Elasticsearch, Logstash, and Kibana) to collect, parse, and analyze logs for monitoring, root cause analysis- Used Grafana dashboards for visualization and monitoring of system metrics, application performance, and infrastructure health across distributed environments- Used Linux and Bash scripting to automate routine system administration tasks- Queries in MySQL for retrieving, inserting, updating, and deleting data from a database.
ABOUT POPAL KHAN POPALZAI
Since the world of data communication is evolving over time, it is very necessary to keep…
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