Poojitha N
Workday Analyst @Ticketmaster
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WORK HISTORY
Workday Analyst @Ticketmaster
CA
I support the full lifecycle of Workday HCM implementation and configuration across modules including Core HCM, Payroll, Benefits, Compensation, Time Tracking, Talent, and Recruiting. My role spans report development, integration design, security setup, and process optimization.• Configured Core HR, Benefits, Payroll, Compensation, Talent Management, Recruiting, and Time Tracking modules. Maintained organizational structures including supervisory orgs, cost centers, job profiles, and location hierarchies• Developed inbound and outbound integrations using EIB, Core Connectors, Cloud Connect, Workday Studio, REST and SOAP APIs, XSLT transformations, and PECI for third-party vendors like ADP and SAP• Created Simple, Matrix, Advanced, Composite, Trending, and Transposed reports with calculated fields. Built dashboards and report portals for HR and business leaders• Automated business processes such as Hire, Termination, Job Change, and Requisition workflows using condition rules and validations• Set up security roles using User-Based, Role-Based, and Job-Based Security Groups. Conducted access audits and ensured proper confidentiality controls• Authored configuration specs, test scripts, and training documentation for new releases and features. Participated in UAT, regression testing, and post-go-live support• Collaborated with HR, Payroll, Finance, and IT teams to ensure smooth data flows, accurate reporting, and consistent process adoption• Provided ongoing support, handled enhancement requests, resolved reporting issues, and monitored production stabilityImpact:• Delivered 20+ custom reports and dashboards used by HR, payroll, and leadership for compliance and workforce insights• Reduced payroll reporting errors and manual reconciliation efforts by ~15% through careful validation and integration testing• Improved approval turnaround times and reduced manual steps by automating key business processes like Job Change and Compensation Review
EDUCATION
Anna University Chennai
Bachelor's degree
ABOUT POOJITHA N
I am a Workday HCM Techno Functional Analyst with over 5 years of experience supporting global HR teams across Core HCM, Payroll, Benefits, Compensation, Recruiting, Talent, and Integrations.My work bridges both the functional and technical sides of Workday. I configure business processes and security roles, build calculated fields, design reports and dashboards, and develop EIB and Studio integrations with third-party systems like ADP and SAP.I have delivered high-impact solutions at companies like Ticketmaster and Saputo, helping HR and payroll teams streamline operations, improve data accuracy, and get the insights they need to make better decisions.I enjoy solving complex HRIS challenges, collaborating with cross-functional teams, and continuously improving how systems support people.Currently open to new opportunities where I can bring my Workday expertise to help teams scale smarter.
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