Poojan Patel
Operations Manager @Amazon
Signup · Get unlimited contacts
WORK HISTORY
Operations Manager @Amazon
Lead and oversee daily operations of the Outbound department, ensuring smooth and efficient supply chain processes• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers• Mentor, train and develop a team of 4 Area Managers at any time and 200+ hourly associates• Implement cost-effective strategies that resulted in a 4% reduction in operational expenses within the 2 months• Collaborate with cross-functional teams to improve dwell time for truck moves, leading to increased customer satisfaction and on-time delivery rates• Create and implement different engagement activities for all associates in the building by taking ownership of Projects• Conduct regular performance evaluations, provide coaching and feedback, and support professional development for team members• Partner with other managers to share best practices across shifts and network• Provide daily shift production metrics (labor planning, cost% planned vs execution, customer misses, late trucks etc.) to Regional Manager, General Managers, Senior Operations and Finance Team• Directly responsible for packages totaling revenue per daily shift
EDUCATION
Gujarat Technological University (GTU)
Bachelor of Engineering (BE), Mechanical Engineering
University of Houston
Master's degree, Industrial Engineering
ABOUT POOJAN PATEL
Results-driven Operations Manager with 4 years of experience in streamlining business processes, optimizing efficiency, and driving operational excellence.• Expertise in process improvement, strategic planning, and cross-functional team leadership to enhance productivity and profitability.• Proven track record of managing end-to-end operations, ensuring cost efficiency, quality control, and compliance with industry standards.• Skilled in supply chain management, logistics, budgeting, and resource allocation to maximize business performance.• Passionate about automation, data-driven decision-making, and continuous process optimization for sustainable growth.• Adept at leading high-performing teams, fostering collaboration, and driving a culture of innovation and accountability.• Strong analytical and problem-solving skills, leveraging technology and best practices to enhance operational workflows.• Committed to customer satisfaction, risk management, and operational agility in dynamic business environments.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.