Polina Doroshkevich

Manager @Capgemini Invent

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

Manager @Capgemini Invent

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Montreal, QC, CA

Lead Transformation & Change Management stream- Lead of the internal CSR streamAccompanying our clients on end-to-end transformation programs focusing #CX,#Employee Experience,#Business & IT-Transformation,#Change Management,#ESG

EDUCATION

2010 — 2012

ESB Business School, Reutlingen University

B.Sc. Double Degree

2012 — 2014

NEOMA Business School

B.Sc. Double Diplôme

2014 — 2015

Ecole de Guerre Economique

Master of Business Administration (MBA)

SKILLS

Intercultural CommunicationEvent PlanningCartographyChange ManagementBusiness IntelligenceStrategyCoordinating EventsPartner ManagementData AnalysisProject ManagementPartner DevelopmentMicrosoft OfficeIntercultural RelationsCompetitive IntelligenceEvent ManagementNegotiation

ABOUT POLINA DOROSHKEVICH

Strategy I Transformation I Organization With +7 years of experience in retail strategy, CX/UX experience, digital & organizational transformation, I would drive change in order to optimize the operating models of my clients in Retail Banking, Wealth Management and Insurance sectors. I mainly worked on operational models transformation, sales strategy issues and performance improvement projects on retail networks, call centers and digital sales channels. Currently, my work is oriented towards digitalization and new wave CX experience, where I accompany financial institutions in shaping and refining the Digital Client experience. TOP-LEVEL HIGHER EDUCATION Holding a Master degree in Business Intelligence from the Ecole de Guerre Economique in Paris, the top-ranked Master in this field in France and 5th best ranked worldwide, I have graduated with a Double Degree B. Sc. in International Management at the Neoma Business School (formerly Reims Management School) and the ESB Business School, Reutlingen in 2014. COMPETITIVE INTELLIGENCE STRATEGIES I believe that a quality information management offers not only the key to survive but also to gain competitive advantages in a complex and rapidly shifting environment. Learn about your opportunities, identify the weak spots of your opponents, optimize your operating model and take the lead! INTERCULTURAL BACKGROUND AND INTERNATIONAL FUTURE Having spent my childhood in Russia, grown up in Germany and studied in France, makes me fluent in four languages. Also I have learned very early what flexibility really means. Thriving in a challenging environment, I am constantly looking for opportunities to broaden my knowledge in a wide variety of fields. EXPERTISE Retail Banking I WAM I Insurance I Digitalization I CX experience I CRM I Transformation I Change management I Competitive Intelligence

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Polina Doroshkevich — Manager at Capgemini Invent in Montreal, QC, CA | Unifers